Home / Furnitures / SOFAS / Leather Sofa
10 Days REALTYMONK RETURN POLICY
|10 days from delivery or installation (as applicable)*||Damaged, Defective, Item not as described||Replacement|
All products bought from RealtyMonk can be returned within 10 days from the date of delivery, if for the following reasons:
If you have purchased the product as a registered user, you can follow the steps mentioned below to initiate a return. If you're a guest user or a registered customer, please click on the return tab.
STEP 1: Initiate a Return Request
Step 2: Share Info for Pick Up
Our Representative will call you within 48 Hours to confirm date of pick up
Step 3: Pick Up
Handover the item you wish to return to our RealtyMonk executive.
TERMS & CONDITIONS OF RETURING
➤ RealtyMonk Easy Return Policy is applicable only for 10 days from the date of delivery of the product and applicable only for the following reasons:
➤ The time of delivery of the product will be set on the confirmation received by our logistics team or courier partners. The refund amount will be equal to the Paid amount for an item.
➤ The product to be returned should be unused and have the original price tags attached to it
➤ On certain Products the Seller’s or Brand’s Warranty may supersede RealtyMonk’s Easy Return Policy.
➤ Locations where we do not have reverse pick up facility, we may request you to self-ship the product to us or dispose/ destroy them.
➤ Customized orders cannot be returned.
➤ Once your return claim is Accepted, refunds will be processed within 3-5 working days.
➤ Depending on the mode of payment, Banks and Payment Gateways will take between 7-10 working days to credit the amount to your account.
Our customers are our priority and we strive hard for their satisfaction.
For further details, call (9108552727).
Settling down in a new city with family? Or planning to move homes with friends? Whatever maybe the case, this sofa set from RealtyMonk are definitely worth a catch. This leather sofa set screams class and comfort. Wont it be amazing to have it in your living room and just Netflix and Chill on it every weekend! What are you waiting for now?
Yes. One is eligible for free delivery on an order amount of over Rs. 5000 (in Bangalore and Chennai).
Well, yes. But you have to request the return order within 24 hours from the time of placing the order.
Yes. However, there may be charges quoted for loading and unloading of the item. Terms and conditions applied.
As of now, we are currently operating in Bangalore and Chennai.
There is no requirement for identification proof while ordering. But for the delivery of prepaid items, you will have to show a proof of identity to the delivery person.
It doesn’t take any longer than 48-72 hours for the item of your choice to reach you.
Absolutely! We dispatch the items within 48 hours from the time of placing the order. Hence once can choose the time for delivery any time after the slot of 48 hours.
In RealtyMonk, we have the best of the brands listed out for renting. But if you are on search for a particular brand or model, you may place an order for the same; though the availability is completely subjective to the stocking of the item. Also note that the charges applied for a specific brand or model will differ from the one cited in the website.
Yes. RealtyMonk takes 20% of the order amount as a security deposit.
Oh no! What went wrong? If you want to reconsider your order, you can cancel the same within 48 hours from the time of placing the order.
Well, RealtyMonk’s refund policy solely depends on the time duration between placement and cancellation of the order. That is, there will be a full refund if the order is cancelled within 48 hours from the time of delivery. Any action post that will call for a deduction of 50%.
Just like any other shopping portals, you can pay for our products through certified payment methods like online transfer/Bank transfer/PayTM.
We accept all sort of payments- online transfer/Bank transfer/PayTM.
Yes, you can. We accept advance payments for a maximum period of 1 year.
Absolutely. However, if the cheque bounces the charge will be borne by the tenant.
The due date for the payment of rent is the 10th of every month. However, in case of delayed payment, 10% of the rent amount will be charged as a penalty.
You just have to enter the coupon code during checking out while making the payment.
The refund of security deposit is subjective to: • The term of lease does not exceed the time of 1 year. • The item is returned in sound and functional condition. • The item has not been repaired more than thrice during the term of lease. • You have informed us about the termination before 30 days. Succumbing to any of the above factors will nullify the refund process.
Yes. The tenant is supposed to notify us about the termination of lease 30 days prior to the date. In only doing so, the tenant will be eligible for the refund of security deposit, if any.
It’s simple. Just inform us about your change of plans 30 days prior to the date of termination. Also, you will have to produce the documents of lease to our acquisition team while extending the tenure.
Yes. Sadly, we do not lease for a term less than 2 months.
Not to worry about that. Just inform us 30 days before the due date. However, please note that there won’t be any refund and the same rent charges will apply.
If a tenant fails to return the item to the company within 3 days (maximum period) after the termination of the tenure, 10% of the order amount will be levied as an interest charge every month, until the company receives the product back. However, this will continue for a grace period of 3 months, after which the tenant will have to abide by our penalty procedure.
Yes, only if the termination is notified 30 days prior to the due date. Failing to do this will nullify the refund.
Please inform us ASAP! Our maintenance team will get back to you.
If the first service request is placed within 15 days from the date of delivery, you do not need to pay for it. However, after that, every service done is chargeable.
We provide doorstep service and maintenance facility if and when requested. The maintenance done within 15 from the date of delivery is free of any charges.
No. There is no refund on the price paid for service and maintenance.
If and when a product is damaged, the tenant should immediately inform the company about the same. If the cause of damage is found to be natural upon inspection by our team, it will be replaced. Terms and conditions will apply though.